Virginia Beach, VACareer Area: Corporate
Job Type: Full Time
Position Title: Receptionist
Status: Full Time
Reports Jeremy Varias
FLSA Status: Non-Exempt
Location: Virginia Beach, VA
To provide great customer care to customers dialing in to the Liberty Tax Corporate line.
Answering incoming calls
Front door assistance
Submitting issues to departments from customers dialing in
Morning checks of the break room inventory
Willingness to learn new applications
Attention to detail
Strong verbal, writing, and troubleshooting skills
High level of customer service and communication skills
Strong hands-on experience and knowledge of Windows 10
Able to quickly adapt to new workflows and projects
Customer service experience & bilingual (Spanish and/or French) a plus
Physical Demands and Work Environment
Position requires working at a desk at the corporate office located in Virginia Beach, VA for periods of time up to eight hours and required flexibility to work remotely when necessary.
This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions. While this list is intended to be an accurate reflection of the current job, Liberty Tax Service reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, work load, or technological developments).
Liberty Tax Service is an equal opportunity employer.