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Virginia Beach, VA

Career Area: Corporate
Job Type: Full Time


Position Title: Receptionist 

Department: Receptionist 

Status: Full Time 

Reports to: Jeremy Varias 

FLSA Status: Non-Exempt 

Location: Virginia Beach, VA 


Position Purpose 

To provide great customer care to customers dialing in to the Liberty Tax Corporate line. 


Position Responsibilities/Duties/Functions/Tasks 

  • Answering incoming calls 

  • Front door assistance 

  • Submitting issues to departments from customers dialing in 

  • Morning checks of the break room inventory 



Position Qualifications 

  • Willingness to learn new applications 

  • Attention to detail 

  • Strong verbal, writing, and troubleshooting skills 

  • High level of customer service and communication skills 

  • Strong hands-on experience and knowledge of Windows 10 

  • Able to quickly adapt to new workflows and projects 

  • Customer service experience & bilingual (Spanish and/or French) a plus 



Physical Demands and Work Environment 

Position requires working at a desk at the corporate office located in Virginia Beach, VA for periods of time up to eight hours and required flexibility to work remotely when necessary. 



Employee Acknowledgement 

This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions.  While this list is intended to be an accurate reflection of the current job, Liberty Tax Service reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, work load, or technological developments). 


Liberty Tax Service is an equal opportunity employer.  


We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, or any other characteristic protected by law.